The National Careers Service has been launched to give people better advice on getting a new job or changing careers altogether.
The service will be able to handle 1 million helpline calls from adults and 370,000 from young people and 20 million hits on its website. It will also be able to give 700,000 people face to face advice each year.
With the unemployment rate still at 8.4 per cent, the new service will look to provide information, advice and guidance to help people make decisions on learning, training and work opportunities.
The service offers confidential, helpful and impartial advice, supported by qualified careers advisers.
The NCS currently has:
- A website, helping people find out what jobs are growing and where the opportunities are, what skills and qualifications they need, and how to get them.
- A helpline and webchat service, so young people and adults can discuss their options at a time and place which suits them, and make an informed choice.
- A walk in service, directing people to the best source of help and advice whatever their needs.
- For adults aged 19 and over (or 18 and over if seeking work), one on one support from an adviser, face to face.